Frequently Asked Questions
Everything you need to know about your Juicy Couture order.
How do I know what size to order in the classic velour tracksuits?
Our heritage tracksuits typically run true to size with a slim, feminine fit. For a more relaxed or 'early 2000s' oversized look, we recommend sizing up one full size. Please refer to our detailed size guide on each product page for specific measurements.
What is your return policy for online orders?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
How should I care for my velour and crystal-embellished pieces?
To keep your Juicy pieces looking iconic, we recommend machine washing inside out on a cold, gentle cycle and hanging to dry. Avoid ironing directly on crystal embellishments to prevent damage.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and selected shipping method.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Klarna and Afterpay for flexible installments.